ai based

CUSTOMER SERVICE

Customer Service management is one place where delighting customers  is what is desired, but is extremely difficult due to the changing customer expectations.  Our AI based platform uses predictive models to transform the customer service function completely by moving it from 

 

Our platform works on top of your Customer Service Tools [ServiceNow, Gensys, Others] to provide these powerful insights. Each implementation is tailored to each enterprise, and released within 2-3 months.

 

Please contact us to know more:

info@sentientscripts.com

  • Managing by SLAs to Individual Delight
  • Moving Indicators from Lag to Lead 
  • Estimating Overall Experience Levels real time 
  • Identifying Opportunities to Improve Score
  • Guiding Teams to specialized customer service

© 2019 Sentient Scripts Pvt. Ltd.